• 22-Dec-2017 to 20-Feb-2018 (CST)
  • Middleton, WI, USA
  • Full Time

The Senior Business Systems Analyst Order Processing is responsible for overall system integrity and efficient processing of sales orders to meet Fiskars business and customer requirements.

System support responsibilities include standard configurations, enhancements, reporting, interfaces, master, and transactional data for Oracle JD Edwards (JDE) ERP including but not limited to multi-mode order intake, pricing and promotional calculations, customer-facing document presentation and delivery.

The Senior BSA Order Processing will seek to implement systemic process improvements to improve efficiency and reduce operational cost and serves as the system subject matter expert in an advisory capacity to customer service teams.


Primary Duties & Responsibilities:

  • Maintain the operational integrity of the order processing system
  • Serve as the subject matter expert in system use and order management processes
  • Create and maintain system configuration and customization documentation
  • Develop, support, and assist business continuous improvement plans
  • Create estimates and impact assessments for customizations and system configurations
  • Build and maintain productive and collaborative relationships within sales and customer service
  • Establish and maintain internal and external relationships that foster staying current with general industry continuous improvement, tools, training, successes, etc.
  • Be an active and visible resource across the organization and earn and maintain a reputation as a person who is the internal authority on system use



Ideal candidate will possess:

  • Bachelor Degree in Computer Science or equivalent work experience
  • 3-5 years of experience supporting sales order processes in JD Edwards
  • Experience with SAP Sales and Distribution (SD) is highly desirable but not required
  • Hands-on experience mapping and troubleshooting inbound and outbound EDI transactions common to a consumer-packaged goods company
  • Extensive experience with:
    • JDE order types
    • Pricing logic & promotion models
    • Order holds & release logic
    • Automatic Accounting Instructions
    • Creation and customization of customer facing documents
  • Hands-on data access and manipulation experience using a relational database system
  • Hands on, customer service attitude


Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities

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