• 10-May-2017 to 09-Jul-2017 (CST)
  • Clarksburg, MD, USA
  • Full Time

Bring your retail and customer service experience to work for the very definition of elegance: Waterford, Wedgwood, and Royal Doulton brands!  WWRD US, LLC, the company behind those brands and the face of a tradition of quality, has several openings currently for Full-Time (30 hour+) and Part-Time (29 hours or less) Associates in our new Clarksburg, MD store!  The ideal applicants will be sellers, customer service advocates, and directly contribute to the bottom line of our company through our direct retail channels.

What you will be doing:

  • Knowledge of register, product, store policies and procedures.
  • Responsible for store operation during specified times on duty.
  • Provide best practice as it relates to Customer Service i.e., greeting, sell-thru, relationship building and closing the sale using Selling with Passion techniques.
  • Support all policies of the Company.
  • Support special projects as assigned by the store manager and assistant store manager.
  • Assume schedule duties of opening/closing shop procedures (key holder).
  • Merchandise and sell product to achieve sales goals.
  • Support and assist the training needs of new employees.
  • Maintain store cleanliness to include dusting and vacuuming.

What you need to be successful:

  • 3-5 Years of Previous Retail Experience Required.
  • Must be able to engage customers and create a relationship selling experience, so "soft product" experience like clothing would be a big plus.
  • Position continually requires demonstrated poise, tact, and diplomacy
  • Must have working knowledge of register system and back office systems
  • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
  • Must have good communication skills
  • High school diploma
  • All employees must have the ability to lift 40lbs., pack and unpack boxes, lifting, bending, kneeling, and climb ladders to stock shelves
  • While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.
  • The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stop, kneel, crouch, or crawl.
  • The employee is occasionally required to sit.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

In July of 2015 Fiskars Corporation, a leading supplier of consumer products for the home, garden, and outdoors acquired the WWRD group of companies and its portfolio of iconic luxury home and lifestyle brands, which include Waterford, Wedgwood, Royal Doulton, Royal Albert and Rogaska. 

Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities

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